customer interactions

Deloitte introduces suite of more than 100 turnkey AI agentic capabilities to help clients reimagine their enterprises and collaboration with Google…

Enterprises can now confidently test AI accuracy, streamline workflows, and validate performance before boost.ai today announced the launch of Test…

Personalisation has become the most exciting and important driver of customer loyalty in retail. Powered by AI, personalisation is becoming more than…

Welcome to this week’s AiThority’s roundup! We’re excited to share the latest AI and technology breakthroughs.This week, we explore everything from…

Described as revolutionary and disruptive, AI agents are the new cornerstone of innovation in 2025. But as with any technology standing on the cutting…

UpBrains AI, under the visionary leadership of Founder and CEO Dr. Hamid Motahari, is driving transformative innovation in wholesale distribution.…

New AI-powered solution enables contact center leaders to uncover trends and customer needs at scale through automated customer interaction analysis…

Vapi has scaled revenue to millions - in just 6 months since launch - for voice agents across industries like customer service and healthcare. Fresh…

CyberArk, the global leader in identity security, today announced the launch of FuzzyAI, a cutting-edge open-source framework that has jailbroken…

In recent years, the e-commerce landscape has experienced a seismic shift, driven largely by the rapid advancements in Artificial…